
Frequently asked questions
How long is shipping?
How long is shipping?
We do our best to process and ship orders within one business day. During busy periods or when demand is high, processing times may be longer. We will notify you by email if there is a delay with your order.
- Processing time: 1 to 3 days (Monday to Saturday)
- Transport time: 6 to 12 days (Monday to Saturday)
- Total delivery time: 7 to 15 days (Monday to Saturday)
Please note that delivery times may be affected by factors beyond our control, such as weather conditions or transport disruptions. We will do our utmost to keep you informed of any issues that may affect the delivery of your order.
Does Zovarius offer a guarantee?
Does Zovarius offer a guarantee?
Yes we do!
At Zovarius, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you can return it within 30 days of receipt for a refund or exchange.
If you receive a damaged or defective item, please contact us immediately at info@zovarius.com with photos of the item and the packaging. We will work with you to resolve the issue as quickly as possible.
How can I track my order?
How can I track my order?
As soon as your order has been shipped, you will receive an e-mail that contains your tracking number.
Have you not received this number?
Please check your spam folder - if it is also not in there, please don't hesitate to contact us at info@zovarius.com
You can use your tracking number to track your order on our tracking page, which you can visit through our menu or by clicking here
Are your payments safe?
Are your payments safe?
Your safety is our priority. We use industry-standard encryption and trustworthy, safe payment methods to protect your personal and payment details at all times.
You can shop with absolute faith, knowing that all of your information is safe.
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Track My Order
Enter your e-mail and order number OR your tracking number on the next page
to track the status of your order. If you run into any problems,
you can contact us at info@zovarius.com


